Ford Pro™ AC Charging Station 48A Series 1

Intelligent Charging Management:
This unit supports over-the-air (OTA) software update for continuous improvement and local load management to help optimize your charging operations.

Connectivity to Meet Business Needs:
Pre-configured with cellular LTE connectivity out of the box, you can also take advantage of Wi-Fi or Ethernet with a call to our support line. Ensure accurate charge management tracking and reporting with Ford Pro connectivity options.

Every Ford Pro AC Charging Station is backed by the Ford Motor Company 3-year limited warranty. Ford's field-proven warranty helps keep your chargers running with support for hardware issues including coverage for both parts and labour by a Ford-authorized support specialist.

* The Limited Warranty is being provided by Ford to the person or entity who purchased the Product from Ford (“Buyer”) and, subject to the product terms and conditions, covers any defect in the Product which can be directly and exclusively attributed to design, workmanship, or material defect of the Product for a period of three (3) years after the Warranty Starting Date. Warranty start date is the date of shipment unless installed at a commercial location by a Ford Pro Designated Installer. If Ford Pro Designated installed, the start date is the earlier of: (i) the date the Product is installed at the Buyer’s site; or (ii) the date that is six (6) months after the date the Product is shipped to Buyer. Other conditions apply.

Return Policy

In addition to the provisions for returns in the Ford Pro Charging Hardware Terms and Conditions, returns for customer convenience will be accepted in the following circumstances:

Ford will accept returns or exchanges of applicable Ford products within 30 days of your receipt. Once you have initiated a return, you must return the product(s) within 14 calendar days after receiving a return shipping label from Ford Pro.

Returns for customer convenience must be in the original box, in new, non-installed, resaleable condition, with all instructions and hardware, and in the condition it was received. If all of these conditions are not met, it is at the discretion of Ford (where applicable) to accept the return. If a return does not meet these requirements, Ford will promptly return the charging hardware to the original shipping address.

To receive a full refund, returned items must be in the original unopened box. If the box has been opened, the return will be subject to a restocking fee of 20% of the original purchase price.

Returns related to Section 4(a)(ii), Section 3(c) and Section 5(a) of the Ford Pro Hardware Sales Terms and Conditions will not be subject to a restocking fee. Refunds will be credited to the same card or, in our discretion, other payment method.

All returns and exchanges must be returned to Ford (for orders shipped directly to you). Customers can initiate the return process by calling 1-800-668-5515.

Attempting to return any parts or assemblies that have been tampered with in a manner that affects the re-salability and/or safety of the part(s) is prosecutable under the law, and these parts and assemblies are not eligible for return credit, refund and/or exchange.

Ford F-150® Lightning™

Ford E-Transit™

Mustang Mach-E®